You can connect multiple devices to a single account, with the limit for devices depending on the selected subscription plan. Important points to remember about this feature include:

• Accounts can be accessed on various platforms, irrespective of the platform used for the initial sign-up (e.g., Android, iOS, macOS, Windows).
• The number of devices allowed varies according to the subscription plan, potentially enabling an unlimited number of devices per account.
• Notifications will be issued if the number of connected devices surpasses the plan limit, urging users to disconnect extra devices upon logging in.
• Each device can be associated with a maximum of two accounts, whether it is a computer or a mobile device.

Certainly! You have the opportunity to enjoy Xiaoheiniu NPV for China at no cost indefinitely through the "Daily Check-in" feature. Each day, you receive 15 minutes of complimentary usage time. Moreover, you can earn 1 point for every successful referral, which can be redeemed for a 1-day pass. Here are the key points:

• Xiaoheiniu NPV for China is dedicated to providing the "Daily Check-in" feature for free indefinitely.
• New users are given an initial 15 minutes of free usage time, and you can gain an additional 15 minutes by completing the check-in process the next day.
• During the free trial period, you are encouraged to use our services without any limits on usage. However, please be aware that server access is limited to the locations included in the free plan.
• You can accumulate points by engaging in our referral program and subsequently redeem them for various plan options.

Absolutely! We offer a 15-minute daily trial period. To start your trial, kindly follow these steps:

1. Download the Xiaoheiniu NPV for China app.
2. Create a new account.
3. Press the "Daily Check-In" button located on the app's main screen.

Please note that the availability of this free trial can change and may be terminated at any moment without prior notification.

Xiaoheiniu NPV for China prioritizes user privacy, guaranteeing that no activity or connection logs are stored. Additionally, the NPV service refrains from retaining any data that could potentially identify specific network activities or behaviors associated with an individual user.

You can reach us via the following methods:

• Website: http://koolxiaoheiniunpv.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

You can reach us via the following methods:

• Website: http://koolxiaoheiniunpv.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

The split mode feature in Xiaoheiniu NPV for China is compatible with web applications such as Telegram, WhatsApp, and Gmail, which rely on HTTPS. This mode can modify the routing for both HTTP (port 80) and HTTPS (port 443), enabling access to the web versions of these applications. However, the versions of the applications may utilize a variety of other ports.

To guarantee access, the following actions should be taken:

• Activate the "Global Mode" option found in the routing settings.
• Adjust the proxy settings of the application. For instance, here’s how to change the proxy settings for the LINE app:
  
  

• If you try to log in on a new device and surpass the device limit, you will be redirected to the "Unbind Device" page, allowing you to disconnect any linked devices.
• Alternatively, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device you prefer.

It's not unusual to forget usernames or passwords, and we strive to make the recovery process as easy as we can. Here are your options:

• If your username has escaped you, please reach out to us and include a screenshot of your payment record.
• If you've misplaced your password, simply utilize the "forgot password" function found in the app.

We have observed that some users find it difficult to select a server after picking a region.

To ease the process, we now only present regions. Heibao will automatically connect you to the highest-performing server within the region you have selected. Here are the details:

• The location menu will solely display regions, but each region includes hundreds of servers. When you choose a region, Heibao automatically connects you to the server that delivers the best performance based on your network conditions.
• If you are not happy with the server you are currently connected to, you can disconnect and reconnect to the same region to be assigned to a different server.
• You may repeat this process until you discover a server that satisfies your requirements.

Common causes of network problems include:

• Local slow internet speeds (when not using a NPV)
• Increased user traffic at specific NPV server locations

To address these issues, you might consider the following solutions:

• Verify your local internet speed by temporarily turning off the NPV
• Experiment with various network connections like WiFi, 4G, or 5G with the NPV disabled to pinpoint any connectivity issues. For instance, if your WiFi is inconsistent, try switching to a mobile data connection.
• Disable the NPV, select a different server location, and then reconnect
• If you prefer to remain connected in the same geographical area, disconnect and reconnect; this may connect you to a different server within the same region.
• Keep conducting these tests until you determine the most appropriate server for your needs.

Global Mode: Enabling this option activates NPV for all online activities, which may result in slower performance for local websites and applications.

Split Mode: This option utilizes NPV solely for websites that are restricted due to geographical limitations, such as Google, YouTube, and Netflix, while allowing local network access for Chinese sites.

You can modify the routing mode in the App Settings.

If you experience difficulties accessing specific websites or applications, consider switching to "Global Mode."

Please reach out to us if you require any further assistance.

You can accumulate points by referring friends and utilize them to claim rewards. Here's how it works:

• Initially, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and selecting "Share Now." You can then share it with friends or publish it on your social media accounts or blog.
• You will earn 1 point for every friend who successfully makes a referral, which you can exchange for a 1-day pass.
• You can check your redeemed plans in the "My Account" section after you have redeemed your points.
• For a referral to be deemed successful, your referred friend needs to download and begin using the app. If they download the app but don't use it, you will not receive your referral point until they start using it.

Occasionally, there may be a delay in processing payments through the gateway. Here are some key points to remember:

• We support various payment methods, such as Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you have successfully completed a payment but do not see the associated plan in your account right away, please wait for about 5 minutes, then log out and log back in.
• If you are still encountering issues after following the above steps, please take a screenshot of your payment confirmation and contact us for further help.

By configuring an NPV on your Android, you can ensure all your activities are secure. Just connect to one of our various NPV servers to change your device's IP address, protect your data on public Wi-Fi connections, and access restricted websites and services.

An NPV creates a virtual network by linking multiple computers virtually. Initially focused on speed and security, it now primarily aims at privacy, encryption, and accessing restricted content.